Running a successful hotel operation requires a lot of help in terms of competent management, and employees who truly want to provide the best possible service. There are many things that can go wrong on a daily basis and as a hotel owner, you could find yourself in trouble, and even find that a major event could result in a costly lawsuit. This is why having a solid hotel insurance program is vital to your survival.
Nearly every day reports surface about salmonella, norovirus, E. coli or other food-borne illness outbreaks. Often, food producers or processors are the cause. The worst hepatitis A outbreak in U.S. history occurred when more than 650 people were infected and four died after eating green onions served at a single Chi-Chi’s restaurant location. The event helped lead to the chain’s demise in the United States.
Cleanliness, rigid inspections are a must
As an hotelier that hosts a restaurant, you have the added responsibility of ensuring that your guests have a good experience while dining in your establishment and a major factor is protecting them against illness from food borne viruses. All food items should be inspected carefully, staff should be diligent about washing their hands before handling any substances being prepared and placed on plates to be served to customers, and any suspicious looking, or unsavory smelling items should be discarded to avoid any unpleasant situations.
Most eating establishments are particularly vulnerable because they deal with perishable food products. With an issue of such significance it is highly recommended that you provide protection for your clients. More and more restaurants have begun making food-borne illness/trade name restoration coverage part of their insurance program.
Meat, dairy and produce processors are all high on the list of exposed businesses because they produce or handle edible products, which puts them at risk. This includes food and beverage processors, ingredient and food product component suppliers and manufacturers, distributors, co-packers, re-packagers, restaurants, package and container manufacturers, pet food and feed industries, and so on.
It helps to know that, with many hotel insurance programs, crisis management services are available with certain insurance products. These services can be a big help for clients if a catastrophic event occurs, but they also can be a resource throughout the year to help clients reduce potential risks. However by taking the time to follow certain safety procedures and putting strict inspections in place, this can often curtail any issues of food safety before any illness occurs.